Terms and Conditions

Pricing shown is available Friday 22nd - Sunday 24th of November 2024 in-store and online or while stocks last. Discounts exclude the purchase of gift cards & clearance items. Personal shoppers only, trade not supplied. No phone or mail orders, no rain checks. Limited stock on all specials. Discounts are off the white sticker price. Promotional Exclusions apply to specific products, see below for full details.

Discounts are off the white sticker price, which is affixed to the product and is the price the article reverts to when it is not on promotion.

Discounts exclude:

• Clearance items
• The purchase of gift vouchers
• Soda Stream Gas Cylinders
• KitchenAid Electrical Appliances
• Whiteware

Terms & Conditions

Same Day Delivery or Evening Express Delivery is available for selected postcodes and for standard items only (not available for large items and rural addresses).

Orders placed before 2pm NZT will be delivered the same day between 6pm and 9pm using NZ Post. Orders placed after the 2pm cut-off will be delivered the following business day between 6pm and 9pm.

If your order is not delivered as promised, we will notify you via text and email. In such cases, we will switch to our standard delivery service and refund your Evening Express Delivery fee. Standard deliveries will arrive within 1-4 working days.

Nespresso – Consumer Offer Terms and Conditions

Update of terms and conditions 24/09/24:

These terms and conditions have been updated, the changes are as follows:

1. Update of Offer 3 Participating Products, to include three additional machines (which must be purchased between 24 September 2024 to end of the Promotional Period to avail of the Offer).
2. Update of the General Claim Conditions to clarify that these Offers may be combined with promotions offered by retailers (unless otherwise specified by the retailer).

Schedule to Conditions of Offer

Promotion Name:
Nespresso Original Line Coffee Machine Offer 2024 - Purchase a selected machine from a participating retailer to receive up to $420 in Nespresso discounts (“The Promotion”).

Promoter:
The Promoter is Nestlé New Zealand Ltd. ABN 77 000 011 316 trading as Nespresso New Zealand of Level 3, 12-16 Nicholls Lane, Parnell, Auckland, NZ 1010.

Website:
https://nespressopromotion.co.nz/machine-registration/intro

Eligibility Criteria

Claims can be submitted by:

• Residents of New Zealand;
• Who have purchased a Participating Product from a Participating Retailer during the Promotional Period;
• Who are new/existing Nespresso Members;
• Who have submitted a claim in accordance with the claim method; and
• Who have otherwise complied with these terms and conditions (“Eligible Claimant”).

Note: MINIMUM SPEND APPLIES. Eligible Claimants will have to spend an additional amount in order to redeem the Nespresso discounts. See Nespresso Discount Conditions section below for details.

Promotional Period

The Promotion starts 12.01am (NZST) on 4th June 2024 and closes 11.59pm (NZDT) on 12th January 2025 (or while stocks last, whichever occurs first). Claims must be submitted by 11:59pm (NZDT) on 9th March 2025.

Participating Product(s)

• Offer 1 Participating Products include Essenza Mini Solo Coffee Machine.
• Offer 2 Participating Products include Essenza Mini & Aeroccino3 Bundle and Inissia & Aeroccino3 Bundle Coffee Machine.
• Offer 3 Participating Products include:
  • Citiz&Milk
  • Pixie & Aeroccino3 Bundle; Original Line Creatista; or Original Line Lattissima (which must be purchased between 24 September 2024 (NZDT) – 12 January 2025 (NZDT))

Note: Availability of models and colours may vary by store.

For the avoidance of doubt, a Participating Product does not include:

• Nespresso Business Solution machines; or
• Commercial sales, second-hand, refurbished, trade seconds of similar products as determined by Nespresso in its sole discretion; or
• Any other Nespresso coffee machine or coffee machine and milk frother bundle not listed in the Participating Product list above.

Participating Retailers

A Participating Retailer includes retailers in New Zealand who sell Participating Products and which display “Purchase an eligible machine from a participating retailer to receive up to $420 in Nespresso discounts” offer promotional material.

For the avoidance of doubt, the following are not Participating Retailers:

• Nespresso online at https://www.nespresso.com/nz/en
• Nespresso via phone 0800 234 579;
• Nespresso Boutiques;
• The Nespresso App;
• The official Nespresso eBay store; or
• Costco.

Offer

• Offer 1: Purchase any Offer 1 Participating Product from a Participating Retailer during the Promotional Period and receive Nespresso discounts equalling $180 over twelve (12) orders:
  • Discount of $15 per order, on twelve (12) orders (minimum value of each individual order is $50); and
  • Gift on first order: Receive a Touch Travel Mug (“Gift”) with your first order.
• Offer 2: Purchase any Offer 2 Participating Product from a Participating Retailer during the Promotional Period and receive Nespresso discounts equalling $300 over twelve (12) orders:
  • Discount of $25 per order, on twelve (12) orders (minimum of each individual order is $80); and
  • Gift on first order: Receive a Touch Travel Mug (“Gift”) with your first order.
• Offer 3: Purchase any Offer 3 Participating Product from a Participating Retailer during the Promotional Period and receive Nespresso discounts equalling $420 over twelve (12) orders:
  • Discount of $35 per order, on twelve (12) orders (minimum of each individual order is $120); and
  • Gift on first order: Receive a Touch Travel Mug (“Gift”) with your first order.

Nespresso discounts used to purchase Nespresso capsules, machines or accessories from Nespresso Boutiques, by calling the Nespresso Club on 0800 234 579, by visiting the Nespresso website or through Nespresso mobile app. The above-mentioned minimum spend applies for each order, to claim the submit their Claim by 11:59pm (NZDT) on 9th March 2025.

Claim Method

To claim, Eligible Claimants must:

1. Purchase a Participating Product from a Participating Retailer during the Promotional Period (note: retain original itemised purchase receipt);
2. Visit the Website https://nespressopromotion.com.au/machine-registration/intro by 11:59pm (NZDT) on 9th March 2025;
3. Login or sign up to become a Nespresso Member;
4. Complete claim form and upload an itemised purchase receipt which shows the Participating Retailer, Participating Product(s), receipt/invoice number and the price and date of purchase. Claims without a valid proof of purchase will not be accepted.

Nespresso will contact Eligible Claimants by email within 10 business days, to advise of the outcome of their Claim. Once approved, the Nespresso discount will be applied to the Eligible Claimant’s Nespresso account and can be used towards coffee capsule, accessory or machine purchases online at https://www.nespresso.com/nz/en, by phoning Nespresso on 0800 234 579, by visiting a Nespresso boutique or via the Nespresso App.

Please note: Orders which utilise a Nespresso discount must meet the Nespresso Discount Conditions stated below.

General Claim Conditions

This offer is subject to stock availability within the applicable channel. If stocks run out or are unavailable, Nespresso reserves the right in its sole discretion to end the promotion. If stocks of the Gift run out or unavailable, Nespresso may provide an alternate gift of equal or higher value. Offers may be combined with other Nespresso promotions offered by specific retailers during the promotional period (unless otherwise specified). Refer to retailer specific offer terms and conditions for more information.

Maximum Claims Permitted

A maximum of one (1) claim per Eligible Claimant.

Nespresso® discount Conditions

The following conditions apply when using your Nespresso® discount:

• Once your claim is approved, the Nespresso discount will be added to your Nespresso account.

How to use your Nespresso discount:

1. Simply place an order $50+ (for Offer 1); $80 (for Offer 2); or $120+ (for Offer 3) on coffee capsules, accessories or machines from https://www.nespresso.com/nz/en, by phoning Nespresso on 0800 234 579, by visiting a Nespresso boutique or via the Nespresso App;
2. Provide your Nespresso details at checkout;
3. Your discount of $15 (for Offer 1) or $25 (for Offer 2) or $35 (for Offer 3) will automatically apply at checkout. Plus, a free Touch Travel Mug (“Gift”) will be added to your first order.

Nespresso discounts are provided in instalments over twelve (12) orders and cannot be combined as a lump sum discount. Nespresso discounts are valid for two (2) years. The discounts are not transferable and cannot be redeemed for cash. Orders which utilise a Nespresso discount cannot be used in conjunction with any other Nespresso promotion, offer or discount (unless otherwise specified).

Other Conditions

The Offer is available to New Zealand residents aged 18 years and over who provide a New Zealand
postal address and comply with these Terms of Offer. Employees of Nestlé New Zealand Ltd, any
company associated with Nespresso, any company acting as a service provider for Nespresso and the
employee’s immediate families are ineligible to claim this offer.

1. Use with other offers: This Offer is not available in conjunction with any other Nespresso promotion, offer or discount. This Offer is not available at Costco (Costco is not a Participating Retailer). The Offer is not valid for commercial sales, second-hand, refurbished, trade seconds or similar products. The Offer does not apply to Nespresso Professional (also known as Nespresso Business Solution) machines or capsules.
2. Verification: Nespresso has the right to verify the validity of all claims and may disqualify any individual claimant or group of claimants for tampering with the claim process. Proof of purchase documentation (in the form of a purchase receipt) must clearly show the Participating Retailer, the Participating Product, the price paid and the date of the purchase. The serial number of the machine must also be provided to Nespresso. Claim details that are ineligible or incomplete will be considered void.
3. Returns: Nespresso reserves the right to refuse any claim if the Participating Product is returned to the point of purchase.
4. Privacy: Nespresso collects claimants’ personal information in order to conduct the Offer. All personal details are kept in accordance with the Nespresso Privacy Policy. Visit http://www.nespresso.com.nz/en/pages/legal to access the Nespresso Privacy Policy.
5. Receipt of claims: Claims are deemed to be received at the time of receipt into Nespresso’s database. Nespresso is not responsible for incorrect, inaccurate, incomplete, late, lost or misdirected information caused by a claimant or occurring during transmission.
6. Not transferable: All Offers unless stated to the contrary are not transferable & cannot be converted to cash.
7. Stock Availability: The free or discounted Nespresso items or gifts are subject to stock availability and if there are stock availability issues, then Nespresso may supplement this offer with alternative items of equivalent or greater value or end the Promotion early. No cash alternative will be available in lieu of the stated items.
8. These terms and conditions do not exclude or limit the application of any statutory provision including a provision of the Consumer Guarantees Act 1993 [NZ] where to do so would contravene that statute or cause any part of these terms and conditions to be void.
9. Tampering: Nespresso may disqualify any individual claimant or group of claimants for tampering with the claim process. Tampering includes but is not limited to the utilisation of techniques designed to make multiple claims that are not associated with a separate eligible purchase, or submitting a claim which is not otherwise in accordance with these terms.
10. Technical Malfunction: If for any reason this Promotion is not capable of running as planned, whether caused by computer virus, mobile phone failure, line drop out, bugs, tampering, unauthorised intervention, fraud, technical failures or any other cause beyond the control of Nespresso which corrupt or affect the administration, security, fairness or integrity of the Promotion, Nespresso may (acting reasonably) modify the Promotion.
11. Lay-bys: Lay-bys not paid in full by the end of the Promotional Period are excluded from this offer.
12. Interest Free: Interest free purchases made at Participating Retailers are included in this offer. The claimant must provide Nespresso with the proof of purchase documentation (in the form of a receipt or valid invoice) that must clearly show the Participating Retailer, the Participating Product, the amount owing and the date of the purchase.

Serta Bonus Pillow Promotion Entry Terms and Conditions – December 2024

1. This ‘Bonus Serta Memory Foam Pillow’ promotion is offered by New Zealand Comfort Group Limited (the promoter). By entering the promotion, you acknowledge you have read and accepted these terms and conditions.
   
   
2. Each valid entry receives one Serta Memory Foam medium - profile Pillow.
   
   
3. This promotion is open to New Zealand residents aged 18 years plus.
   
   
4. To be eligible to participate in the ‘Bonus Serta Memory Foam Pillow’ promotion, you must purchase a new mattress from either Serta, SleepMaker, Dunlopillo or Dunlop Living through participating Briscoes stores or Briscoes online store in New Zealand and fully complete the online promotion entry form, found at www.serta.co.nz/bonuspillow
   
   
5. A proof of purchase receipt for the new Serta, SleepMaker, Dunlopillo or Dunlop Living mattress must be uploaded as part of the online entry form. The proof of purchase receipt needs to visibly state the Serta, SleepMaker, Dunlopillo or Dunlop Living mattress purchased, size purchased, date of purchase and be clearly legible for New Zealand Comfort Group Limited to confirm your valid proof of purchase.
   
   
6. Once you have submitted your online entry, your entry will be checked for validity by New Zealand Comfort Group Limited within 15 business days of receipt.
   
   
7. Once your eligibility including proof of purchase is approved, your Serta Pillow will be dispatched within 30 days from confirmation of entry to the New Zealand address you have listed on the entry form.
   
   
8. The Bonus Serta Pillow is only available via online redemption and will be delivered direct to you. The Bonus Serta Pillow is not available to collect in-store.
   
   
9. The promotion period is for Serta, SleepMaker, Dunlopillo or Dunlop Living mattress purchases from 21st November 2024 to 31st December 2024 NZT. Your entry must be submitted by 12pm on the 14th January, 2025 NZT.
   
   
10. The right to receive the Serta Bonus pillow is not transferable and is not exchangeable or redeemable for cash or any other form of payment/gift.
    
    
11. In the event that the Serta Memory Foam Medium Profile Pillow is unavailable for a period the promoter reserves the right to substitute a different product of equal or greater value.

General Terms and Conditions

1. The promotion is not open to employees and immediate families of the promoter, its associated companies, retail stockists, suppliers, agencies and printers involved with this promotion. The promoter’s decision is final and no correspondence will be entered into.
   
   
2. To the extent permitted by law, the promoter excludes any liability it may have arising directly or indirectly out of or in connection with this competition. No responsibility is taken for lost, misdirected or incomplete entries. If for any reason any aspect of this promotion does not run, or is not capable of running, as planned including by reason computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures, or any other cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of this Promotion, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion generally or in relation to any specific entry.
   
   
3. The promoter reserves the right to alter the product details or terms and conditions or delay or cancel this promotion at any stage including after entries have been received.
   
   
4. New Zealand Comfort Group Ltd. 41-71 Great South Road, Otahuhu, Auckland 1062.

Terms and Conditions

DE’LONGHI NEW ZEALAND XMAS PROMOTION 2024 - MANUAL

1.These Terms and Conditions (Terms) apply to this Promotion and, by entering this Promotion, you represent that you are eligible to enter and agree to be bound by these Terms.

Promotional period

2. The promoter is De’Longhi Australia Pty Ltd (NZBN 9429050677184) of 99 Khyber Pass Road, Grafton, Auckland 1023, New Zealand (Promoter).

3. The Promotion will be open from 12:00am New Zealand Standard Time 01/11/2024 and will close on 11:59pm New Zealand Standard Time on 31/12/2024 (Promotion Period).

4. Eligible Claimants must make a valid Bonus Offer Claim by 11.59pm New Zealand Daylight Time 14/01/2025 (Bonus Offer Cut-off Date) in order to receive a Bonus Offer.

Eligibility to enter

5.Entry is open to New Zealand residents aged 18 years and over who purchase a Participating Product from a Participating Retailer during the Promotion Period (Eligible Claimant).

6. Employees, directors, management and contractors of the Promoter and other agencies, firms or companies associated with the Promotion (including Participating Retailers and suppliers of the Bonus Offer), and their immediate families, are not eligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step[1]brother, step-sister or first cousin.

Method of entry

7. All Eligible Claimants who purchase a Participating Product in-store or online from a Participating Retailer during the Promotion Period may make a Bonus Offer Claim by the Bonus Offer Cut-off Date for the Bonus Offer that corresponds to the Participating Product purchased.

8. The Participating Retailers are the following retailers that are based in New Zealand:

Harvey Norman
Noel Leemings
Briscoes
Farmers
Heathcotes
JB HI FI
100% Group
Ballantynes
Appliance Plus
David Jones
PB Tech
Leader and Watt

Purchases of Participating Products made through any other retailer (including www.delonghi.co.nz or TVSN) are not eligible for a Bonus Offer. The Promoter is not responsible for any person or third party store which misrepresents itself as a Participating Retailer or incorrectly claims that a Bonus Offer is available in respect of a product where no such Bonus Offer is available. Any purchase from a person incorrectly or fraudulently claiming to be a Participating Retailer or offering the Bonus Offer will not qualify a person to be eligible to apply for a Bonus Offer.

9. Subject to clause 10, the Participating Products and corresponding Bonus Offers are as follows:

Corresponding Bonus Offer: Participating Product:

Cold Brew Gift Pack valued at NZD$169.92 RRP

• Two (2) x 750g Signature Coffee Beans valued at NZD$79.98 RRP (for both coffee beans)
• Two (2) x 300mL Cold Brew Glasses valued at NZD$19.99 RRP (for both glasses)
• One (1) x Vacuum Canister valued at NZD$69.95 RRP (colour may vary from image)

EC9255.WI

EC9225.M La Specialista Arte Evo

EC9355.M

EC9355.BM La Specialista Prestigio

EC9555.BK

EC9555.M La Specialista Opera

EC9665.M

EC9665.BM

EC9865.M

EC9865.BM

EC9885.M La Specialista Maestro

10. The following are not Participating Products for the purposes of this Promotion:

a) any Participating Product that has not been paid for in full by the Eligible Claimant within the Promotion Period;

b) any Participating Product that is already on promotion, discounted, or otherwise forms part of a special offer from the Participating Retailer (including staff discounts for staff of Participating Retailers);

c) any Participating Product that is second-hand, a clearance line or trade seconds product, or a refurbished product; and

d) any Participating Product that has been purchased via a commercial sale, as part of a corporate order, or as part of an insurance claim.

11. In order to receive a Bonus Offer, an Eligible Claimant must make a bonus offer claim (Bonus Offer Claim) by:

a) going to www.delonghi.com/en-nz/promotions (the Promotional Website);

b) completing an entry form for the Promotion; and

c) submitting the entry form for the Promotion, including providing a copy of the receipt of the Eligible Claimant’s purchase of the Participating Product that clearly shows the date the Participating Product was purchased and the retailer that the Participating Product was purchased from.

12. Eligible Claimants must retain their original Participating Retailer purchase receipt or electronic receipt as proof of purchase. Failure to produce the proof of purchase when requested by the Promoter may, in the discretion of the Promoter (acting reasonably), result in invalidation of the Eligible Claimant’s Bonus Offer Claim and forfeiture of any right to the Bonus Offer.

13. An Eligible Claimant may only make one (1) Bonus Offer Claim in respect of each Participating Product purchased from a Participating Retailer during the Promotion Period. If an Eligible Claimant purchases multiple Participating Products and wishes to make a Bonus Offer Claim for each of those purchases, then each Bonus Offer Claim must be submitted separately and in accordance with these Terms.

14. Bonus Offer Claims will be deemed to have been made at the time of their receipt by the Promoter and not at the time they are submitted.

15. Eligible Claimants may only make a Bonus Offer Claim in their own name and using their own personal details.

16. A person must not make a Bonus Offer Claim to which another Eligible Claimant is entitled, whether on their behalf or otherwise. If there is a dispute as to the identity of an Eligible Claimant, the Eligible

Claimant will be deemed to be the person in whose name the purchase tax invoice was issued (if applicable)

17. If the Participating Product is returned or refunded, the Eligible Claimant must immediately return any Bonus Offer. Any costs incurred by the Eligible Claimant associated with returning the redeemed

Bonus Offer are the sole responsibility of the Eligible Claimant.

When is a Bonus Offer Claim invalid?

18. Any Bonus Offer Claim that fails to comply with these Terms will be invalid.

19. Bonus Offer Claims that are incomplete, incorrect or incomprehensible, or if they are stolen, forged, damaged or tampered with in any way.

20. A Bonus Offer Claim made with the use of automatic software or similar devices (for example, if automatic software is used to enter details into the Promotional Website) will be invalid.

21. The Promoter may decline any invalid Bonus Offer Claim, although it reserves the right (in its discretion, acting reasonably) to contact (or attempt to contact) the individual who made the invalid Bonus Offer Claim to attempt to resolve any issues with their invalid Bonus Offer Claim that are capable of resolution. If, following contact with the relevant individual, such issues are resolved by that individual to the satisfaction of the Promoter, the Promoter may accept the updated Bonus Offer Claim as a valid Bonus Offer Claim.

22. The Promoter’s decision on the validity of a Bonus Offer Claim is final and no correspondence will be entered into.

What happens once a Bonus Offer Claim is made?

23. Once the Promoter has determined that the Bonus Offer Claim is valid, the Promoter will (at its cost) dispatch the Bonus Offer to the address provided by the Eligible Claimant (which must be a New Zealand address) within 12 weeks from the date that the Promoter determine the Bonus Offer Claim to be valid.

24. If the Bonus Offer, or a component of the Bonus Offer, is unavailable or out of stock, the Promoter, in its discretion (acting reasonably), may substitute the Bonus Offer, or component of the Bonus Offer, with a gift of equal or greater value and/or specification.

25. Each Bonus Offer is not transferable or exchangeable and cannot be redeemed for cash.

26. All other costs incurred by the Eligible Claimant in relation to the Bonus Offer, such as accessing the internet or making telephone enquiries in relation to the Bonus Offer, are the responsibility of the Eligible Claimant.

27. The Promoter will make reasonable efforts to deliver the Bonus Offer(s) to Eligible Claimant(s). The Eligible Claimant shall accept the Bonus Offer as described in these Terms and acknowledges that the Promoter accepts no responsibility for any variation in the value of the Bonus Offer made pursuant to clause 24.

28. Any taxes which may be payable as a consequence of an Eligible Claimant receiving a Bonus Offer are the sole responsibility of the Eligible Claimant.

29. The Promoter reserves the right, at any time, to verify the validity of Bonus Offer Claims and Eligible Claimants (including an Eligible Claimant’s identity, age, place of residence, address or account details (as applicable). It is at the Promoter’s discretion (acting reasonably) to determine the information considered suitable to verify the validity of Bonus Offer Claims and Eligible Claimants.

Privacy

30. The Promoter collects personal information in order to conduct this Promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, Reward suppliers and, as required, to New Zealand regulatory authorities. A Bonus Offer Claim is conditional on the provision of this personal information. By entering this Promotion, if the Eligible Claimant opts-in by ticking the opt-in box at the time of submitting their Bonus Offer Claim, Eligible Claimants consent to the Promoter using the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the Eligible Claimant. The personal information collected in connection with this Promotion will be used, stored and disclosed in accordance with the New Zealand Privacy Act 2020 and the Promoter’s Privacy Policy, available at http://www.delonghi.com/en-nz/legal/privacy-policy. A request to opt-out of the Promoter’s use of their personal information in the manner described above or to access, update or correct any personal information can be made by contacting the Promoter via the Contact Us link on our website https://www.delonghi.com/en-nz/customer-support/contact-us. All Bonus Offer Claims become the property of the Promoter. The Promoter may disclose personal information overseas and, where it does so, it will ensure that such disclosure is consistent with the requirements of the New Zealand Privacy Act 2020.

General terms and conditions

31. The Promoter reserves the right in its discretion (acting reasonably) to disqualify any individual who it has reason to believe has breached any of these Terms or engaged in any unlawful or other conduct calculated to jeopardise the fair and proper conduct of this Promotion. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.

32. The Promoter takes the issue of fraud very seriously, and reserves the right to deem invalid, and report to the police and/or other appropriate authorities, any Bonus Offer Claims which it suspects to be fraudulent or otherwise unlawful.

33. If this Promotion is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to, infection by computer virus, bugs, tampering, unauthorised intervention, acts or omissions of third parties, technical failures or anything which corrupts or affects the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right, in its discretion (acting reasonably), to the fullest extent permitted by law, to modify, suspend, terminate or cancel the Promotion, as appropriate.

34. The Promoter may change these Terms from time to time, by posting the revised Terms (or a link to them) on the Promotional Website. Participants should regularly check the Promotional Website for any updates. By making a Bonus Offer Claim or entering details into the Promotional Website, individuals are deemed to have accepted the version of these Terms that applies at that time.

35. The Promoter accepts no responsibility for lost, stolen, late, damaged or misdirected Bonus Offer Claims.

36. The Promoter is not responsible for any technical malfunctions or problems with internet or network congestion (including injury or damage to any person’s computer in relation to this Promotion and problems with transmission of entries and / or emails over the internet), acts in violation of these Terms and Conditions, acts in a disruptive manner, or acts with the intent to annoy, abuse, threaten or harass any other person.

37. Nothing in these Terms limits, excludes or modifies, or purports to limit, exclude or modify, the statutory consumer guarantees as provided under the New Zealand Consumer Guarantees Act 1993, as well as any other implied warranties under the New Zealand Fair Trading Act 1986 or similar consumer protection laws in New Zealand (Non-Excludable Guarantees). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, the Promoter (including its respective officers, employees and agents) excludes all liability (including negligence) for any personal injury, loss, or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising directly or indirectly in any way out of or in connection with this Promotion including, but not limited to, where arising out of the following:

a) any technical difficulties or product malfunction (whether or not under the Promoter’s control);

b) any theft, unauthorised access or third party interference; and

c) any Bonus Offer Claim that is late, lost, altered, damaged or misdirected (whether or not after the receipt by the Promoter) due to interference;

d) any tax liability incurred by an Eligible Claimant; or

e) use of the Bonus Offer.

38. To contact the Promoter in relation to this Promotion please fill out the contact form on www.delonghi.com/en-nz/contact-us or telephone 0508 200 300 for all enquiries.

39. These Terms are governed by the laws of New Zealand.

Copyright © De’Longhi Australia Pty Ltd. All rights reserved

This website ("site") is operated by Briscoes (referred to in these terms of sale as "we", "us or "our"). These terms of sale apply to your purchase of products via our site.

Briscoes is conscious of the need for privacy and security for your Internet shopping experience.

• Every order has a unique number
• Every order is logged in a robust database
• All your payment details can only be retrieved by Briscoes in an encrypted session
• Confirmation emails of your order are sent to you the customer

What personal information do we collect?

Briscoes values our customers and respects their privacy. You may give us personal information about yourself, such as your name, address, phone number and email address as part of your use of this site. If you do not give us this information we may not be able to provide you with goods or services.

We collect information about you through our websites in an effort to improve your shopping experience, as well as communicate with you about our products and promotions. We do not sell or rent your information to third parties, however we do use other companies and individuals to perform services on our behalf, such as delivering packages, sending emails and processing payments. These companies are not authorised to use your personal information for any other purposes.

How does Briscoes collect information?

We may collect information about you:

1. When you register for an online account. When registering for an online account you are creating a Briscoe Group account, which will register you for both our trading brands: Rebel Sport and Briscoes Homewares.
2. When you contact us to enquire about this site or any of our products or services.
3. Through your use of this site and the services and functionality offered through it.

Use

We will only use personal information about you for the following reasons:

1. To create an online account for you.
2. To record and process your orders.
3. To add to our database so we may inform you of specials, promotions, offers and events via email or post.
4. To improve the products and services we offer through this site.
5. To respond to your queries.
6. Any other reasons which we may notify at the time the information is collected.

Disclosure

We may share your personal information:

1. To our group companies or service providers (e.g. in order to store the information). Briscoe Group includes the following brands: Briscoes Homewares and Rebel Sport.
2. Where the disclosure is in connection with one of the purposes for which the information was collected (e.g. to courier companies to enable deliveries).
3. Where we are required or authorised by law to make disclosure.

Except as provided above, we will not share your personal information with any other third parties.

Retention and Security

We will not hold your personal information for longer than is required for the purpose(s) for which it was collected.

We will ensure that security safeguards protect the information and we will take all reasonable steps to ensure that information will not be disclosed to any unauthorised person or organisation.

Access and Correction

We will take all reasonable steps to ensure that personal information held by us is accurate and up-to-date. You are entitled to obtain from us confirmation as to whether or not we hold personal information about you and you are entitled to reasonable access to this information. You may also request:

1. That we correct this information if it is inaccurate; and
2. That your details do not appear on our database.

You can make changes to your personal information on the "My Account" page, by contacting us using the "Contact Us" page on this site, or by calling our free phone number - 1800 169 052.

We only email you if you want us to. We do not send unsolicited emails. When you register your email address with us, if you choose to, you go on a list to receive email announcements about products, offers and promotions from us.

Every email message we send includes an email address to which you can respond. If at any time you decide you do not want to receive our emails, simply click the unsubscribe link at the bottom of the newsletter. If you unsubscribe you will continue to receive emails specifically related to your online orders.

An order made via this site ("order") is an offer to purchase one or more products. When we receive a valid order from you, we will accept this offer by confirming via email that we have received and are processing the order.

We will deliver the products set out in your order ("products") almost anywhere in New Zealand. We do not deliver outside New Zealand, however, an overseas order may still be placed with a NewZealand delivery address. Delivery is made by courier.

We endeavour to deliver all products within 3-5 working days of us confirming receipt of the order, although this timeframe is an estimate only. If we are not able to supply the products or there is likely to be a significant delay in making delivery (e.g. because the product is out of stock or the delivery is to a rural/remote location*), we will notify you as soon as reasonably possible after we become aware of this, in which case you may cancel the order (or any part of it) and you will receive a refund (including the applicable delivery charges) in respect of those products which will not be delivered (if any). We will not otherwise be liable to you for any damages, costs or expenses of any kind, suffered or incurred by you due to the order not being fulfilled or the products not being delivered within the anticipated delivery time.

Please provide a physical delivery address to allow our courier to deliver to you. We cannot deliver to P.O. Boxes. If for any reason there is an issue with your order we will contact you to provide and update and alternative options.

All Briscoe Group freight being delivered by Aramex Couriers should be attempted to be personally delivered to the recipient with a signature obtained in accordance with the Fastway Couriers standard policy. 

In a situation where a signature cannot be obtained the Aramex authorised driver has been given authority to leave the parcel where practical, unless a signature has specifically been requested. Any special delivery instructions provided on the label will be followed (ie. Leave in letterbox or at back door).

The products will comply, in all material respects, with their product descriptions appearing on this site at the time when you submit the order. If a product does not comply with its product description, you may return the product(s) and accept a refund or exchange the product(s) - for more information please see our Returns page.

We stand by the quality of our products and we make things right if you are not satisfied with your purchase. You can return any products to receive a refund of the purchase price or exchange the products within 30 working days of receipt (for any reason), provided that the products are returned in their original condition with original or appropriate packaging and invoice. 

Please note for health and safety reasons we are unable to accept change-of-mind returns on the following items:

• Pillows
• Towels
• Shavers
• Hair Straighteners
• Curlers
• Face Masks

The risk of any loss of, or damage to, the products will pass to you on delivery.

The prices for the products listed on this site are in New Zealand dollars and include GST, but not any delivery charges. We endeavour to ensure that all prices listed on this site are consistent with the prices offered at our stores. Briscoes reserves the right to amend or rectify any errors in pricing or product specification within 24 hours of being notified of it or after an order has been processed.

White Sticker Price

The white sticker price is affixed to the article and is the price the article reverts to when it is not on promotion.

Website Terms of Use

This website ("site") is operated by Briscoes (referred to on this site as "the Company, "we", "us" or "our"). Your use of this site is governed by these terms of use. By accessing and browsing this site you agree to be bound by these terms of use. We make this site available to you to in order to provide information about our products and services and enable you to purchase these products and services from us online. By accepting these terms of sale, you confirm your acceptance of the Terms of Use.

Intellectual Property Rights

All intellectual property on this site, including without limitation any trade marks, text, graphics and copyright, is owned by us or our content suppliers. We are the exclusive owner of all rights in the compilation, design and layout of this site.

Right to Use Site and Content

You may use this site only for the purposes for which it is provided. You must not use this site for fraudulent or other unlawful activity or otherwise do anything to damage or disrupt this site.

Your Information

Please ensure that any information that you provide when creating an account with us on this site is correct, complete and up-to-date and please advise us as soon as possible if any of this information changes or you become aware of any inaccuracy in the information you have provided. If you are providing information about a person other than yourself, you warrant that you are authorised by that person to provide that information.

You are responsible for maintaining the confidentiality of your account and password and for preventing unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Content

We endeavour to ensure that any content will be current, accurate or complete when you access it. However, we will take steps to correct any error or inaccuracy in any content which is brought to our attention within a reasonable time.

This site may from time to time contain content provided by third parties and links to third party sites. This is provided for your convenience only and we are not responsible for any third party content on our site or any site to which our site contains links . The inclusion of any such content or link does not imply our endorsement or approval of any linked website or any association with its owners or operators.

You must make your own assessment of the suitability of the content for your own purposes. You are solely responsible for the actions you take in reliance on the content on, or accessed through, this site. We may change the content on this site at any time without prior notice. 

Force Majeure

We will not be responsible for any delay or failure to comply with our obligations under these terms of sale if the delay or failure arises from any cause which was beyond our reasonable control. This does not affect any of your statutory rights.

Consumer Guarantees Act

If the products are subject to Australian Consumer Law, you may have statutory rights and remedies which are not excluded nor limited by the above provisions unless you are acquiring the products for business purposes, in which case all of the above exclusions and limitations will apply and the Australian Consumer Law will not apply.

All Liability Excluded

To the extent permitted by law:

• all warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limitation, suitability, fitness for purpose, accuracy or completeness of this site or the content on or accessed through it; and
• we will not be liable for any damages, losses or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this site or the content on or accessed through it.

If the products are subject to Australian Consumer Law, you may have statutory rights and remedies which are not excluded nor limited by the above provisions unless you are acquiring the products for business purposes, in which case all of the above exclusions and limitations will apply and the Australian Consumer Law will not apply.

Additional Terms

Additional terms and conditions may apply for certain products or services which may be available through this site and any such additional terms and conditions must be read in conjunction with these terms of use.

Amendments

We may amend these terms of use from time to time, so you should check and read these terms of use regularly. By continuing to use this site after any such amendment, you are deemed to have agreed to the amended terms of use.

Jurisdiction and Governing Law

These terms of use and any matters or disputes connected with this site will be governed by Australia laws and will be dealt with in Australian courts.

Please note that some products may not be available at all stores.

Free Delivery or Free Click & Collect

Free standard delivery for online orders or Free Click and Collect for in-store pick up is available on all online orders and valid for 30 days from email received date. To redeem this offer, you must be logged into your account on the website. If you don't have an account please create one or click forgot password to reset your account. Code must be applied at checkout and doesn't apply to previous purchases. Discounts exclude the purchase of gift vouchers. Personal shoppers only, trade not supplied. No phone or mail orders, no rain checks. Offer cannot be used in conjunction with another coupon code.

$10 off Coupon

$10 off is available on purchases of $50 or more online or in any Briscoes store. To redeem this offer, you must mention or show this email in store prior to payment or be logged into your account on the website and enter coupon code WELCOME10. If you don't have an account please create one or click forgot password to reset your account. Offers available for 30 days from email received date and can be redeemed online and in store. Code must be applied at checkout and doesn't apply to previous purchases. Discounts exclude the purchase of gift vouchers. Personal shoppers only, trade not supplied. No phone or mail orders, no rain checks. If a refund is requested, we will refund you on a pro rata basis across all items that was purchased in the order. Offer cannot be used in conjunction with another coupon code.

$15 off Coupon

$15 off is available on purchases of $100 or more online or in any Briscoes store. To redeem this offer, you must mention or show this email in store prior to payment or be logged into your account on the website and enter coupon code WELCOME15. If you don't have an account please create one or click forgot password to reset your account. Offers available for 30 days from email received date and can be redeemed online and in store. Code must be applied at checkout and doesn't apply to previous purchases. Discounts exclude the purchase of gift vouchers. Personal shoppers only, trade not supplied. No phone or mail orders, no rain checks. If a refund is requested, we will refund you on a pro rata basis across all items that was purchased in the order. Offer cannot be used in conjunction with another coupon code.

$20 off Coupon

$20 off is available on purchases of $100 or more online or in any Briscoes store. To redeem this offer, you must mention or show this email in store prior to payment or you must be logged into your account on the website. If you don't have an account please create one or click forgot password to reset your account. Offers available for 30 days from email received date and can be redeemed online and in store. Code must be applied at checkout and doesn't apply to previous purchases. Discounts exclude the purchase of gift vouchers. Personal shoppers only, trade not supplied. No phone or mail orders, no rain checks. If a refund is requested, we will refund you on a pro rata basis across all items that was purchased in the order. Offer cannot be used in conjunction with another coupon code.

Physical Gift Cards can be purchased at any Briscoes store or online at www.briscoes.co.nz
eGift Cards can only be purchased online at www.briscoes.co.nz
Gift Cards and eGift cards may be purchased from $10 to a maximum of $250 per card
Briscoes Gift cards and eGift cards are redeemable at Briscoes stores or online.
Multiple gift cards are accepted both online and in-store.

Briscoes Gift cards and eGift cards expire 24 months from the date of issue. Any unspent value cannot be used or redeemed after the date of expiry
Gift cards and eGift cards are non-refundable and cannot be exchanged for cash. No change will be given. Any gift card can be redeemed in whole or for part of a payment. Unredeemed values will remain on the gift card. After a Briscoes gift card has been activated, you cannot subsequently add value to it. Once your Briscoes gift card has reached a nil balance it cannot be re-activated.

You can check your Gift card or eGift card balance in-store or online at www.briscoes.co.nz
Gift cards and eGift cards should be treated as cash and Briscoes is not responsible for lost, stolen or damaged gift cards.
GST will not apply to the sale of Gift cards or eGift cards
Gift cards or eGift cards can be used in conjunction with another form of payment, such as credit card, to make up the full value of the purchase.
Briscoes reserves the right to amend the terms and conditions of the Gift card or eGift card at any time and to take appropriate actions, including the cancellation of a Gift card or eGift card if, at its discretion, it deems such action necessary.